Subscription and Sales Terms
Updated: September 23, 2026
Subscription and Sales Terms
These Subscription and Sales Terms ("Sales Terms") apply to every purchase you make from Posie, Inc. ("Posie," "we," "us," or "our") on posie.co, including one-time purchases and subscriptions. By placing an order or starting a subscription, you agree to these Sales Terms and to the Posie Terms of Service ("Terms"), which include a binding arbitration agreement and a waiver of class-action claims. These Sales Terms are "Supplemental Terms" under the Terms, and if they conflict with the Terms on a question about purchases or subscriptions, these Sales Terms control. Our Shipping Policy and Return & Refund Policy also apply to your order.
Automatic Renewal Summary
If you choose the Subscription option, your subscription renews automatically every month until you cancel. You will be charged $155 today for your initial kit. Starting 30 days after your initial kit ships, you will be charged $55 plus applicable tax / including shipping every 30 days for your monthly refill, until you cancel.
There is no minimum commitment, and you can cancel at any time online in your account at posie.co/account, or by emailing support@posie.co. To avoid being charged for your next refill, cancel before 11:59 p.m. Eastern Time the day before your next renewal date. The Buy Once option is a one-time purchase and does not renew.
1. Our Offers
- Subscription. Your initial kit, followed by a monthly refill shipment at $55 per refill. Subscribers are guaranteed their monthly refills: we reserve refill supply for active subscribers.
- Buy Once. A one-time purchase of $205. It does not renew and you will not be charged again. Refills for Buy Once customers are not guaranteed and are subject to availability.
The price, any discount, and the renewal terms that apply to your order are the ones shown at checkout and in your order confirmation. Applicable sales tax is calculated and added at checkout.
2. Presale Orders
During our presale, the Subscription initial kit is offered at $155 (a $50 savings off the regular price). Presale orders are charged when you place your order and are expected to ship on or before October 21, 2026. If we cannot ship by that date, we will notify you and handle the delay as described in our Shipping Policy, including giving you the option to cancel for a full refund. Your first monthly refill will not be charged until 30 days after your initial kit ships.
3. How Your Subscription Works
By starting a subscription, you authorize us (and our payment processor) to charge the payment method you provide for the initial order today and for each refill on its renewal date, until you cancel. Each refill is charged on its renewal date and ships within 2 business days of that charge. You can view your next renewal date and manage your subscription at any time in your account.
After you subscribe, we will send you a confirmation email that restates these automatic renewal terms and explains how to cancel. There is no separate subscription or membership fee. You pay only the refill price shown above and any applicable shipping and tax.
Depending on the options available in your account, you may be able to skip a refill, change your renewal date, or update your shipping address. Changes must be made before your renewal date to apply to that refill.
4. How to Cancel
You can cancel your subscription at any time, for any reason, without calling us:
- Online: log in at posie.co/account, go to Manage Subscription, and select Cancel Subscription.
- By email: write to support@posie.co from the email address on your account and ask us to cancel.
To avoid being charged for your next refill, cancel before 11:59 p.m. Eastern Time the day before your renewal date. We will confirm your cancellation by email. After you cancel, you will not be charged again. Any refill that was already charged before you canceled will still ship to you.
5. Price Changes
If we change the price of your subscription, we will email you at least 14 days before the new price takes effect, and the notice will explain how to cancel. The new price applies only to refills charged after the effective date. If you do not want to continue at the new price, you can cancel before it takes effect.
6. Refunds
Your first order is covered by the Posie Promise described in our Return & Refund Policy. Apart from the Posie Promise, refill shipments are non-refundable once charged, except where the refill arrives damaged or is lost in transit (see our Shipping Policy) or where a refund is required by law. Refunds are issued to your original payment method.
7. Payment and Billing
We accept Visa, Mastercard, American Express, Discover, Diner’s Club, Shop Pay, Apple Pay, Google Pay and Paypal. Please keep your payment information current in your account. When you add a card, you may see a temporary authorization hold that is not a charge and will clear on its own.
If a renewal payment fails, we will notify you and may retry the charge up to 3 times over the following 7 days. If the payment still cannot be completed, we may pause or cancel your subscription until your payment information is updated. We are not responsible for fees your bank or card issuer may charge.
8. Promo Codes and Discounts
Promo codes and discounts apply only as stated in the offer. Unless the offer says otherwise, a promo code: (a) may be used once per customer; (b) applies to your initial order only and not to subscription refills; (c) cannot be combined with other offers; and (d) has no cash value. We may end or change a promotion at any time, but a discount already applied to a completed order will be honored. Codes obtained through fraud, or used in violation of the offer terms, may be voided.
9. Orders, Pricing, and Availability
Your order is an offer to buy. Our order confirmation email confirms that we received your order; we accept it when it ships. We may decline or cancel an order before it ships, including where there is a pricing or product information error, we suspect fraud or unauthorized payment, the order appears to be for resale, or the product is unavailable. If we cancel an order after you have been charged, we will refund you in full.
We work to display our products, prices, and descriptions accurately, but errors can occur, and product colors may look different on your screen. Product availability, descriptions, and prices for future purchases may change. Changes to the price of an active subscription are handled as described in Section 5.
10. Personal Use Only; No Resale
Products purchased from Posie are for personal, non-commercial use. You may not resell Posie products or list them on any third-party website, marketplace, or app without our written consent. Only authorized resellers who have a written agreement with Posie may resell our products. To become an authorized reseller, contact support@posie.co.
11. Shipping and Risk of Loss
We currently ship only within the United States, as described in our Shipping Policy. Title and risk of loss pass to you when we deliver your order to the carrier. This does not limit our commitments in the Shipping Policy for lost or damaged packages. If your order has not been delivered within 30 days of its estimated delivery date, you may cancel it and receive a refund.
12. Our Right to Suspend or End a Subscription
We may suspend or cancel a subscription if we reasonably believe it involves fraud, abuse, resale, or a violation of these Sales Terms, or if we discontinue a product. If we end your subscription for a reason other than your violation of these Sales Terms, we will notify you and refund any amount you have paid for refills that have not shipped.
13. Changes to These Sales Terms
We may update these Sales Terms from time to time. The version in effect when you place an order applies to that order. If we make a material change that affects your active subscription, we will notify you by email before the change takes effect, and you may cancel before then.
14. Contact Us
Questions about your order or subscription? Contact us at support@posie.co or write to Posie, Inc., 1920 Olympic Blvd, Santa Monica, CA 90404.