Posie

Our Policies

Accessibility Statement

Updated: [September 23, 2026]

Accessibility Statement

At Posie, we want everyone to be able to learn about and shop for our products, including people with disabilities. We are working to make posie.co and the Posie mobile app (the "App") accessible and easy to use for all of our customers.

Our Approach

We use the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium, as our guide. These guidelines explain how to make digital content more accessible to people with a wide range of disabilities, including visual, hearing, motor, and cognitive disabilities. Our efforts include:

  • Designing pages that work with screen readers, keyboard navigation, and browser zoom
  • Providing text descriptions for meaningful images and captions for video content
  • Using color contrast, font sizes, and layouts designed to be readable
  • Reviewing our site periodically for accessibility issues, including when we add new features or content

Accessibility is an ongoing effort, and some parts of our site may not yet fully meet these guidelines. We are continuing to make improvements.

Third-Party Content

Some features of our site are provided by third parties, such as our checkout, subscription management, customer support chat, and email sign-up forms. We choose partners with accessibility in mind, but we do not fully control their content. If you have trouble with any of these features, please let us know and we will help.

Need Help? Contact Us

If you have difficulty using any part of our site or App, we're happy to help you get the information you need, place an order, or manage your subscription another way. You can reach us at:

  • Email: support@posie.co
  • Phone: (401) 315-8745, Monday–Friday, 9 a.m. to 5 p.m. ET

Please let us know the web page or feature you had trouble with, the problem you encountered, and the device, browser, or assistive technology you were using, if possible. We aim to respond within 2 business days.

We welcome your feedback and use it to keep improving.